Shipping policy
Shipping Policy
At Thegeekx, we provide global shipping to ensure that our products are accessible to customers worldwide. All orders are shipped directly from China via our trusted logistics partners.
Shipping Fee
A flat shipping fee of $9.99 applies to all international orders, regardless of destination.
Order Processing Time
Orders are processed within 1 to 2 business days. This includes order verification, quality check, and packaging before being handed over to the logistics carrier.
Delivery Time
The estimated delivery time based on your location is as follows:
-
Asia: 7 to 10 business days
-
Europe: 7 to 15 business days
-
Africa: 7 to 30 business days
-
America: 7 to 15 business days
-
Oceania: 7 to 15 business days
Shipping Providers
We work with trusted shipping partners, including FedEx, DHL, EMS, and USPS, to ensure the safe and timely delivery of your orders.
Customs and Import Duties
Buyers are responsible for any customs duties, taxes, or fees that may be applied by local authorities. Please check with your local customs office for information on applicable charges.
Delivery Delays
While we aim for timely delivery, actual delivery times may vary depending on factors such as flight schedules, weather conditions, customs procedures, and other unforeseen circumstances. Orders containing pre-order or custom items may take longer to process and ship. Please refer to your tracking information for the most accurate delivery updates.
In cases of delays due to weather or other force majeure factors, we will notify you in advance via email. We, just like you, hope your order arrives as quickly as possible.